Frequently Asked Questions
1. Do you deliver across India?
Yes. We deliver to most locations across India through trusted courier partners.
2. How long will delivery take?
Most orders are delivered within 2–8 business days, depending on your location.
3. Are the product photos original?
Yes. We strive to display products as accurately as possible. Slight color variations may occur due to lighting and screen settings.
4. What payment methods do you accept?
We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and other secure online payment options.
5. Can I cancel my order?
Yes, before the order is dispatched. Once shipped, cancellations are not possible.
6. Do you offer Cash on Delivery (COD)?
If COD is available for your location, it will be displayed during checkout.
7. Can I exchange a product?
Yes, exchanges are available for eligible products subject to stock availability and our Return Policy.
8. How do I request a return?
Contact our customer support within 48 hours of delivery with your order number and product photos.
9. Are all sarees ready to wear?
Most sarees include an unstitched blouse piece unless otherwise mentioned in the product description.
10. How can I contact Shreelaya Silks?
You can reach us through our phone number, WhatsApp, email, or the Contact Us page on our website during business hours.